Bank A sanctioned and disbursed a sum of Rs. 25,000 on 1/4/20XX. It charges 9% interest on the account on quarterly bases. The amount of interest to be charged to the account on 30/06/20XX would be (Select the most appropriate option from among the following).

Under which one of the following bodies is the Banking Ombudsman Scheme implemented for the redressal of customers’ grievances? (Select the most appropriate option from the following).

Banks issue demand drafts (DD) on customers’ requests for the purpose of remittance of funds to third-party beneficiaries. Banks should ensure that demand drafts of ——- and above are issued invariably with account payee crossing. (Select the most appropriate option from the following).

All the time opening an account, banks advise the customers to indicate the nominee to whom amounts are payable in the event of the death of depositors. Which one of the following statements is correct regarding nomination? (Select the most appropriate option from the following)

  The quality of being able to understand and share the feelings of another person is known as ….

Study the following characteristics and identify the one which is not a suggested attribute for building relationship with the customer.

Identify the incorrect observation insofar as it relates to the counselling?

Identify the ethical behavior from among the following items?

ATMs established by non-banking entities are called…………..

Which of the below facilities can be availed at an ATM machine?

Identify the service/s which is/are provided by Kiosk Banking?

EBT stands for………………………

 Which one of the following statements is true based on your understanding of the Do's and Don' ts for adherence to the BCAS?

Which one of the following does not form part of the digital financial service under the financial inclusion program?

If not satisfied by the decision/award, either bank or customer can appeal to the Appellate Authority viz., Executive Director in-Charge of the Department of the Reserve Bank administering the Scheme, within days from the date of receipt of the Award given by the Ombudsman.

Parties can resolve their differences peacefully through the……

In saving account deposits, interest is calculated on……………… balance in the account.

Demand Deposits are those which can be withdrawn………